Terms of Service

By using the App, you confirm that you are old enough to enter into a binding agreement, or that you have the consent of a parent or guardian.

We grant you a personal, revocable, non-exclusive, and non-transferable license to install and use the App on devices you own or control, for personal, non-commercial purposes, in accordance with these Terms and the App Store / Google Play rules.

• Premium is available as a weekly, monthly or yearly subscription, depending on the offer shown, and is billed through your Apple App Store or Google Play account. The price, billing period and any introductory offer are shown before purchase.
• Free trial (if offered) converts into a paid subscription unless cancelled in time. For Apple purchases, cancel at least 24 hours before the trial ends; for Google Play purchases, cancel before the trial ends. Eligibility and the subsequent price are shown before purchase.
• Auto-renewal: subscriptions renew automatically unless cancelled under the applicable store rules. Apple may charge for renewal within 24 hours before the current period ends. Google Play charges according to the billing schedule shown in your subscription.
• Managing and cancelling: use Subscriptions in your Apple Account settings or Payments & subscriptions → Subscriptions in Google Play, using the account used to purchase. Deleting the App does not cancel a subscription.
• Payment and refunds: Apple or Google Play processes your payment. Refund requests are subject to the relevant store policies and applicable law. Pianora does not collect your payment card details.

Prices and plan contents may change; any changes apply only to future billing periods and are not retroactive.

The sheet music, images, recordings, and files you import or create in the App ("Your Content") belong to you. Files you choose to transcribe may be sent to our processing service solely to create your result; we claim no ownership of Your Content.

You are responsible for ensuring that you have the necessary rights to Your Content, and that using the App to process it does not infringe the rights of any third party (including copyright) or applicable law.

When using the App, you agree NOT to:

• Copy, modify, reverse engineer, disassemble, or attempt to extract the source code of the App, except where permitted by law.
• Use the App for any unlawful purpose or to infringe the intellectual property rights of others.
• Interfere with, disrupt, or attempt to circumvent the security or feature limits of the App.
• Resell, sublicense, or distribute the App to third parties.

The App — including its software, design, logos, recognition models, and all content we provide — is owned by Pianora and protected by intellectual property laws. Other than the license granted above, these Terms do not transfer any rights to you.

The App uses certain third-party services (for example Apple, Google Play, Google Firebase, RevenueCat, Cloudflare, Modal). Your use of those services may be subject to their own terms. We are not responsible for third-party products or services.

These Terms are between you and Pianora, not Apple. Apple has no obligation to provide maintenance or support for the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not warrant that the App will operate uninterrupted or error-free, or that sheet music and audio recognition results will always be accurate.

To the maximum extent permitted by law, Pianora is not liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the App. Our total liability, if any, will not exceed the amount you paid for the App in the past 12 months.

You may stop using and uninstall the App at any time. We may suspend or terminate your access if you violate these Terms. The provisions on intellectual property, disclaimer of warranties, and limitation of liability survive termination.

We may update these Terms from time to time. Any changes will be posted on this page and take effect when posted. Your continued use of the App after changes means you accept the updated Terms.

These Terms are governed by the laws applicable at the location of the App provider's principal place of business, without regard to conflict-of-law principles.

If you have questions about these Terms, please contact us:

support@pianora.app